111jll Privacy Policy — How We Protect Your Data

1. About This Policy

This Privacy Policy applies to all users of the 111jll website and mobile application. It describes how 111jll collects, stores, uses, and — where necessary — shares personal information when you create an account, place bets, make deposits or withdrawals, or interact with any part of the platform.

By registering an account or continuing to use 111jll, you confirm that you have read and understood this policy. If you disagree with how we handle your data, please do not use the platform. For questions about this policy at any time, you can reach us at [email protected].

2. Information We Collect

111jll collects information in two ways: data you provide directly when you register or use the platform, and data collected automatically when you access the site or app.

Information you provide:

• Full name, date of birth, and contact details (email address, mobile number) provided during account registration.
• Government-issued ID documents submitted during KYC (Know Your Customer) identity verification — required before your first withdrawal is processed.
• Philippine bank account details or e-wallet identifiers used for deposits and withdrawals in ₱ PHP.
• Communications you send to the 111jll support team, including emails and chat messages.

Information collected automatically:

• Device information including device type, operating system, and browser version.
• IP address and approximate location data derived from your connection at the time of access.
• Session activity including pages visited, games played, bets placed, and time spent on each section of the platform.
• Cookie and similar tracking technology data — see Section 6 for more detail on cookies.

3. How We Use Your Information

111jll uses collected information for specific, legitimate purposes only. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

Purpose	Information Used
Creating and managing your account	Name, email, mobile number, date of birth
Identity verification (KYC)	Government-issued ID, date of birth, full name
Processing deposits and withdrawals in PHP	Payment channel details, account balance, transaction history
Account security and fraud prevention	IP address, device info, session activity, OTP logs
Customer support	Account details, support communication history
Platform improvements and analytics	Aggregated and anonymised usage data
Responsible gaming compliance	Betting activity, session duration, self-exclusion records

4. How We Protect Your Data

111jll applies technical and organisational measures to keep your personal information secure. All data transmitted between your device and the 111jll platform is protected using SSL (Secure Sockets Layer) encryption. Access to personal data within the platform is restricted to personnel who genuinely need it to perform their role.

OTP (one-time password) verification adds an additional layer of security to account registration and sensitive actions such as withdrawal requests. If you suspect that someone has gained unauthorised access to your account, contact [email protected] immediately so we can take protective action.

While 111jll takes data security seriously, no online platform can guarantee absolute security. We encourage all players to use strong, unique passwords and to keep their login credentials private.

5. Sharing Your Information

111jll does not sell your personal data. We share information only in the following limited circumstances:

• Payment processors: Philippine payment channels and e-wallet providers receive the minimum transaction data necessary to process your deposit or withdrawal in ₱ PHP.
• Identity verification providers: KYC document verification may be handled by a trusted third-party service under strict data processing agreements.
• Legal requirements: 111jll may disclose personal information when required to do so by applicable law, court order, or to prevent fraud and financial crime.
• Platform service providers: Technical service providers who help operate the platform (such as hosting and analytics) may process aggregated or anonymised data on our behalf, subject to confidentiality obligations.

Any third party with whom we share data is required to handle it responsibly and use it only for the agreed purpose.

6. Cookies and Tracking

111jll uses cookies and similar technologies to keep you logged in across sessions, remember your preferences, and understand how different parts of the platform are used. Cookies are small text files stored on your device by your browser.

• Essential cookies: Required for the platform to function correctly. These cannot be disabled without breaking core functionality such as login sessions.
• Analytics cookies: Help us understand how players navigate the platform so we can improve it. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent or suspicious account activity.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 111jll, though some features may behave differently.

7. Data Retention

111jll retains your personal data for as long as your account remains active and for a reasonable period after account closure, in line with applicable record-keeping requirements. KYC documents and transaction records may be retained for longer periods where required by law or to resolve pending disputes.

When personal data is no longer required, it is securely deleted or anonymised. If you would like to request deletion of your account and associated data, please contact [email protected] with your request and account details.

8. Your Rights

As a 111jll account holder, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data 111jll holds about you.
• Correction: If any of your account information is inaccurate or out of date, you can request that it be corrected.
• Deletion: You can request that your personal data be deleted, subject to legal retention requirements.
• Restriction: You can ask us to limit how your data is processed in certain circumstances.
• Objection: You can object to the use of your data for analytics purposes.

To exercise any of these rights, send your request to [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

9. Changes to This Policy

111jll may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or how we handle data. When changes are made, the revised version will be published on this page with an updated date at the top. We encourage you to check this page periodically, especially if you continue to use 111jll after an update is announced.

Continued use of the platform after a revised policy is published constitutes your acceptance of the updated terms. If you have concerns about a specific change, please contact us at [email protected] before continuing to use the platform.